Mizutama Farm Tea Factory
Marushin Shibamoto Tea Co., Ltd.
Representative responsible person
1729-2 Katsumata, Makinohara City, Shizuoka Prefecture
Sales reception from 1 item
displayed for each product
Online transaction using a shopping cart
●Credit card payment
VISA, MasterCard, JCB, AMERICAN EXPRESS
● Mobile payment
We generally ship within 3 days of receiving your order. (Excluding reserved items)
However, during holidays such as the year-end and New Year holidays, it will take time to ship.
If there is a delay in shipment due to inventory status, we will contact you by email.
Please contact us within 8 days of product arrival.
・We will only exchange or collect unopened products.
●If the main body of the delivered product is extremely dirty, damaged, missing, or defective.
The following two items of information are required, so please specify them in your inquiry.
・Detailed explanation of the situation
・A photo showing the problem area, or a screenshot in the case of an application or software
●If the product is returned for personal reasons
・Please note that you are responsible for the return shipping fee.
・Also, please note that we cannot accept returns of perishable items.