About payment methods

The following payment methods are available:

・Credit card (VISA / MasterCard / JCB / AMERICAN EXPRESS)
・PayPay
・Rakuten Pay ・PayPal
・ShopPay
・Google Pay
・Apple Pay
・MelPay
・auPAY
・Paidy
・Convenience store payment ・Cash on delivery ・Bank transfer (post-payment)

For regular purchases : Credit card (VISA, Mastercard, American Express, JCB)
・ShopPay
・Apple Pay
・Google Pay

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About Shipping

Free Shipping <br>At Mizutama Farm Tea Factory, all prices listed include shipping.
*Additional shipping charges may apply for remote islands and some areas.

Regarding changing the delivery address when placing an order <br>We also accept delivery to an address other than that of the person placing the order.
Please make changes to the "Delivery address" on the order screen and then place your order.

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Returns and Exchanges

Please contact us within 8 days of receiving the product. We will only exchange or return unopened products.

If you wish to return the product for your own reasons , please note that you will be responsible for the return shipping costs. Please also note that we cannot accept returns of perishable products.

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Contact Us

For inquiries, please contact us via email or LINE.

Contact form here
For inquiries via LINE, click here